I desired to vent my irritation Along with the baggage situation with the airline. Every thing else was very good, but the way my baggage was taken care of would make me Imagine twice just before booking with AA once again. I had been billed $twenty five Every way for a single bag, not becoming informed my bag might be carried on for no demand. To add insult into the $fifty charged, my bag was damaged on the skin upon becoming returned to me.
What fantastic is crafting your displeasure to this so called “customer service†if nothing at all is done to address the grievance.
I attempted making contact with AA for restitution and obtained a “sort letter†apologizing for my experience.
I invested 2 several hours along with a 50 % at AA counter and did not have the selection as I are actually told or to loose my ticket and go household
I happen to be an AA customer for over twenty five several years. Your service happens to be disappointing to state the least. It is actually in all regions of service from check in to , tavel to baggage managing.
I assumed there being a plan for overweight people. I used to be up versus the window the complete journey.I compensated for my seat but mainly because it turned out I actually didn’t have one particular. Using the Outdated Piedmont even now traveling considering American would do far better, disappointed throughout.
The very first thing I recognized was the Aircraft by itself considering the fact that I have essentially labored In this particular area. The initial aircraft I used to be on was not even designed in America and was so in Brazil prior to I was even born.
Ref: Ticket figures 0012320492735/2736. We needed to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh because of sickness. I realize we can use our tickets in the calendar year from date of invest in.
Following, we would like to reassure you that we recognize all responses. We happily share compliments with the employees who earn them. You should be confident that we also are committed to answering each individual grievance we obtain, plus a representative from our Section can get back for you at the earliest opportunity.
– Flip your tactic and also to not deal with The shopper like Filth. Comprehend that they're your ‘bread and butter’ and devoid of them you wouldn’t be in operation in any respect.
i have had awful encounters with american Airways. i can’t even rate their shopper service mainly because it is far under a one star. buyer relations Reps are rude, brief, and unfriendly.
I recently flew back from Raleigh Durham to LA airport. It was five hrs. Of misery for me To place up with a crying twenty thirty day period aged over the flight.
be there? Then NO spot for them to remain til early morning!! I hope There's some payment for me in this situation. I had been quite unsatisfied Along with the way American Airways managed my flight.
I place Visit This Link in a very request very last September to implement my ticket in a afterwards date. I sadly had unexpected emergency gall bladder medical procedures two times in advance of my flight. I termed promptly to let the American Airways know and was instructed that they'd be no reimbursement, which was great, I just choose to utilize the ticket in a later day. I place my ask for in and I have continue to not heard something through the Airways.